Terms & Conditions

Welcome to Balaji Cables and CCTV. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of our website and services. By using this site, you accept these terms in full. If you disagree with any part, please do not use our website.

2. Products & Services

We supply CCTV cameras, DVR/NVR systems, security accessories, and related equipment. Product availability may change without notice. We reserve the right to modify or discontinue products at any time.

3. Pricing & Payment

All prices are subject to change without prior notice. Payments must be completed before order processing. We reserve the right to cancel any order due to pricing errors or suspected fraud.

4. Installation Services

If installation services are provided, customers must ensure proper access to the premises. Any additional wiring, materials, or labor required beyond initial agreement may incur extra charges.

5. Warranty

Products may carry manufacturer warranty where applicable. Warranty does not cover physical damage, electrical surges, misuse, or unauthorized modifications.

6. Returns & Refunds

Returns are accepted only for defective products within the agreed return period. Items must be unused and in original packaging. Refund timelines may vary depending on payment method.

7. Limitation of Liability

We are not responsible for indirect or consequential losses. CCTV systems are provided for monitoring purposes and do not guarantee prevention of theft, damage, or criminal activity.

8. Privacy

Customer information shared with us will be used only for order processing and communication purposes. We do not sell or share personal data with third parties.

9. Communication Consent

By submitting your information, you consent to receive calls, SMS, or WhatsApp messages related to your inquiry, orders, or services.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us via phone or WhatsApp.